Page no: G92
Table of contents
- 1 Vision
- 1.1 Sprints
- 1.2 Launch Track Deliverables
- 1.3 Growth Track Deliverables
- 1.4 #1 (For Progress)
- 1.5 #2 Customer Problem
- 1.6 #3 (Working Group Feedback)
- 1.7 #4 (Listening to Feedback)
- 1.8 #5 (Uniquely Qualified)
- 1.9 #6 (Product Progress)
- 1.10 #7 (Validation)
- 1.11 #8 (Unknowns)
- 1.12 #9 (Customer Interviews)
- 1.13 #10 (Plans)
- 1.14 #11 (Failure)
- 1.15 #12 (Market Analysis)
- 1.16 #13 (Competitor Analysis)
- 1.17 #14 (Office Hours)
- 1.18 #15 (The List)
- 1.19 #16 (Hotseat Pitch)
Vision
Define a strong business vision
In each weekly Feedback Session, Founders will pitch and outline their progress to the Mentors for feedback, and get tips and insights on the week’s topic. This week you’ll get tips on how to develop a strong vision for your business.
Sprints
Below are just a few of the 10-15 deliverables you’ll complete through Working Groups and Office Hours:
Launch Track Deliverables
- Ideation – Catalogue the ideas that you are interested in pursuing, or examine different variations of the current business you are pursuing.
- Initial Interviews – Using our templates, interview at least 15 people that have knowledge of the customer problems or may be potential customers themselves.
- Market Research – Utilize our market research template to collect accurate and available market information on the customer problems you are analyzing.
Growth Track Deliverables
- Customer Interviews – Using our templates, interview at least 15 customers. If you already have done extensive customer development then outline your current findings and identify areas that require deeper understanding.
- Identify Unknowns – Document a detailed understanding of the main customer problem, and fill any required gaps in your customer knowledge.
- Visioneering – Describe what your business will look like when it has $100 million in annual revenues, including the vision, culture, and main revenue stream, and outline at least 5 steps that need to happen for your company to reach that goal.
Page | Questions | Answers |
S11 |
#1 (For Progress)Consider creating a ‘For Progress’ startup to improve the quality of life on this planet that is aligned with UN Sustainable Development Goals. First, read about the 17 United Nations Sustainable Development Goals here (https://sdgs.un.org/goals). Next, go to the ‘For Progress’ tool here (https://FI.co/progress), and use it to find any Impact KPIs that are relevant to your current business Idea, writing all of the relevant iKPIs here. If you can not find any relevant iKPIs and if you feel that you have a company that is designed to have a positive impact, then write a measurable metric for your success here and email it to [email protected]. If you are not pursuing a company with a positive impact or if you can not find a positive impact for your business, then write ‘Not For Progress’ and move to the next item. Lastly, for each iKPIs that you have chosen or created, write a couple of sentences about how you could reach a million people or significantly influence the iKPI metric by building your business. (1 Hour) |
The development center of our company is in Bulgaria, the country with lowest GDP in the European Union. Many companies in Bulgaria work in the SEO (search engine optimisation) are using copywriting techniques. Here they take existing text, they reformulate it, add images from their customers and “backlink” the texts to their customers. Similar work is done in many other developing countries. Instead of writing texts manually, they shall now help in programming and automation in the backlink building process. Both workers and customers and customers of customers are involved, therefore the impact may go into the millions. |
S12 |
#2 Customer ProblemIdentify your Main Customer Problem and any Alternative Customer Problems that you want to pursue in the Founder Institute. First, write your business idea as a Customer Problem in the Madlibs format, like here (https://FI.co/madlibs), and this will be your Main Customer Problem. Next, take some time to reflect on at least two other Alternative Customer Problems that you are interested in, and write each additional Alternative Customer Problem in the Madlibs format. The Alternative Customer Problems may have different customer segments, different ways to serve one customer segment or they may be a whole new idea, such as a ‘For Progress’ idea. Then, for each of the three Customer Problems, write a sentence identifying one and only one metric that you will focus on to grow the business, similar to an iKPI from the ‘For Progress’ work. Lastly, write a couple of sentences for each Customer Problem about how to scale the metric to reach a significant level, such as affecting the lives of at least 1 million people. (2 Hours) |
Core Segment: myCompany: YourInternetContent is developing: Interface solutions to help: Companies to extract and store any internet content with automated keyword-based search in the internet in a structured form (e.g. in a database) Which word in title, in description, how many times Video; Text Already MVP that use ———————————-Customer Segment 1: my Company : EasyBacklinks is developing: WordPress solutions to help: Companies to increase their SEO with automatic text loading and backlink building. — Scale: Scaling happens through recommendation. Happy customers will recommend to other customers. Both workers and customers and customers of customers are involved, therefore the impact may go into the millions. —————- Customer Segment 2: my Company : PromoteAuthor is developing: WordPress solutions to help: authors and influencers to get more visibility secret sauce: with distributing their content automatically to a wider audience using our publication on our websitesScale: Scaling is happening via social media, this has potentially an exponential effect, when authors follow other authors and so on. For scaling we are currently using Twitter that tweets content to the authors themselves. KPI: Followers in Twitter.—————-Customer Segment 3: my Company : PromoteAuthorTools is developing: WordPress solutions to help: Multi-author websites to facilitate content loading and author promotion secret sauce: obtaining the author contributions automatically to their websites and increasing the author’s visibility ————Scale: We would do scaling via the WordPress Plugin directoryGood reviews and recommendation are necessary. KPI: Ratio of good Review in WordPress Plugin directory.Customer Segment 4: my Company : ReputationMadeEasy is developing: WordPress solutions to help: companies to maintain their reputation automating the storage of company-related news in an internal database Extend to the millions: Already now Thousands of companies are interested in maintaining their reputation. Counting their employees and customers the impact goes into the millions. Scale: Scaling would mostly happen via recommendation. and our company website. KPI: Number of companies using our platform.———————– Customer Segment 5: my Company : BeforeItNews is developing: WordPress solutions to help: newspapers to write news more easily with a solution that automatically loads news into a database using freely definable keywords and sourcesExtend to the millions: Newspapers and news agencies have already now millions of readers.Scale: Scaling would happen via recommendation and our sales website.KPI: Number of companies using our platform. |
#3 (Working Group Feedback)Share each Customer Problem with your Working Group peers and ask for honest feedback and constructive criticism. Write a couple of sentences critiquing each of the Customer Problems of your Working Group peers, and then paste the content in the chat bubble by their name on your homepage under ‘Working Group,’ which will be public to the Group. Please be polite and brutally honest. Read the feedback posted on you. Write one paragraph on what you have learned from the feedback, and what if anything you intend to change. (1 Hour) |
MAD LIBS 1 : My company, Pianca, is developing a mobile app to help patients in the Swiss health system take ownership of their own health with secure and user-friendly health data storage, sharing, and visualization.
Critique: MAD LIBS 2 : My company, Pianca, is developing a mobile app to help people with elderly relatives or underage children keep track of their health situation with secure and user-friendly health data storage, sharing, and visualization. Critique: This is very similar to MAD LIBS1. Same arguments apply. MAD LIBS 3 : My company, Pianca, is developing a personal consulting service to help people who value their wellbeing have better health management by outsourcing the storage and interpretation of health data and the coordination with health practitioners. Critique: URSPRUNG: 1st Customer segment Critique: 2nd Customer segment Critique: 3nd Customer segment Critique:
CUNO Problem 1: Critique: Problem3: Critique:
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LEARNING from the feedback
Customer segment 2: Authors extend their audience Customer segment 4: I must make clear what we want to extract only pieces of information that are relevant for the news agency. |
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#4 (Listening to Feedback)Practice listening to non-supportive feedback. Founders regularly fail due to a natural ‘confirmation bias,’ where information gets ignored that does not support a desired view. Meet independently with two Working Group peers. Describe your favorite Customer Problem, and then ask the peer to elaborate for a couple of Minutes on one piece of negative feedback. Listen, without speaking, responding or defending. The person is helping you improve your business. When the feedback is finished, give the peer a one minute summary of their feedback, and ask them to rank your summary’s accuracy and completeness from 1 to 5 without a three, with 5 being fully accurate and complete. If you did not achieve a 5, ask them to tell you how your summary fell short, and then ask the peer to elaborate for you on a different piece of negative feedback. Repeat this exercise until you receive a rating of a 5 from two peers. Write down a bulleted list for the peers that you spoke to, provide the number of times that it took to get to a rating of 5 with each peer, and write a couple of sentences for each peer about what you learned from each peer. (1 Hour) |
Due to the group reshuffling and my illness, I could not fully complete this exercise with only one team member.
LEARNINGS: I shall focus more on the core engine, that extracts content in multiple formats from the internet. |
S15b |
#5 (Uniquely Qualified)For each Customer Problem, write one paragraph on why you are uniquely qualified to work on the problem, which may include your education, your employment, your beliefs or your passions. Write a second self-reflective paragraph on why you believe that you will be able to run a business that focuses on the Customer Problem for the next 10 years. (1 Hour) |
Customer Segment 1: EasyBacklinks, Automatic SEO Improvements Owner: 5 years experience in improving SEO for own blogs. Team: Development lead has > 10 years experience in SEO and WordPress plugins for standard SEO the complete integration of the flows (overview diagram) does not exists yet.Competitors are only focusing on one piece in the flow. Moreover competitors are still very small. Supporting the whole flow is hence something completely new. Customer Segment 2: PromoteAuthor for authors and influences Owner: More than 15 experience in the Finance and Economic area 5 years + experience in writing own blog Passionate About : blogging, structured writing, Finance, Investment —- Why > 10 years: 1) Classic case of turning a hobby into a business. if your interests and passions match what earn a living on, then it is sustainable. 2) My long-term intent is continue this business ( or call it hobby) also after retirement. |
S13
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#6 (Product Progress)For your Main Customer Problem, describe the product progress made to date. Provide a bulleted list of mockups, websites, apps, collateral, circuit diagrams, scale drawings, videos or recent product releases that you have built or are building. For each item, provide links and write a couple of sentences explaining how the item needs to be improved. (1 Hour)
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Customer Segment 1: EasyBacklinks, Automatic SEO Improvements Presentation Link —– Customer Segment 2 and 3: PromoteAuthor: Video Link— Customer Segment 4: ReputationMadeEasy has currently lower priority (which may change with FI feedback). — Customer Segment 5 : BeforeItNews has currently lower priority (which may change with FI feedback). |
S15 |
#7 (Validation)For your Main Customer Problem, write a bulleted list of the initiatives you underwent to prove the Customer Problem exists, including market testing, customer interviews, usage results and revenues. Provide links to any documents or work that you have completed for each initiative. Next to each initiative, write a few sentences on what you learned. (1 Hour) |
Customer Segment 1: Automatic SEO Improvement (overview diagram )Sales Presentations: for a company selling gold LinkThe customer’s intend is to go for a prove of concept. Customer Segment 2: ExtendYourAudience for authors and influences |
S19
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#8 (Unknowns)For your Main Customer Problem, write a paragraph that describes the gaps in your knowledge about your target customer and their needs. Provide a bulleted list of the actions that you need to take to thoroughly validate that the Main Customer Problem exists. For example, you may need to speak with more customers, you may want to get a letter of intent to purchase your solution or you may want to conduct a large consumer survey. (2 Hours) |
Customer Segment 1: EasyBacklinks Automatic SEO Improvement We have to validate if the Google ranking will be not negatively affected through our technology. SEO Agencies will want to see a verifiable working prototype. As usual in SEO, this will take time. For this sake we will probably with our most enthusiastic customer that focuses on special type of lamps.Customer Segment2: Authors / Influencers We are currently in the validation phase that customers are ready to pay money for the service. We might also shift the segment to investment funds that want to sell their products. We will be using surveys and direct interaction on Twitter. |
S12 |
#9 (Customer Interviews)For each Customer Problem, speak with at least 3 individuals that have knowledge of the Customer Problem or may be potential customers themselves for a total of at least 9 interviews with at least 9 different individuals. Look to further your Validation work and address any Unknowns that you have identified. Provide a bulleted list of Interview Questions for each Customer Problem based on this guide (https://FI.co/guides/initial). Identify the different Initial Interview candidates, and set up a call or virtual meeting with each of them. For each interviewed individual, write their name and provide a bulleted list of the feedback and insights. If you have conducted Customer Interviews within the last 60 days, you can use the interviews that you have already done. (6 Hours) |
# Segment1: EasyBacklinks
1) Brian Clark, SEO Agency: Problem: Currently only manual copy writing work ,which is quite time consuming. Does already some Automatisation like spinning.2) Petar Limonov, SEO Agency Problem: Currently only manual copy writing work. They publish very few new articles per day. Insists on high quality content. Sceptical on automation.3) Sean Goodman, SEO Agency: Currently only manual copy writing work. Insufficient automation. Open to our ideas.4) Keith Weiner, SEO Client: Currently busy with other initiatives, has mostly understood our idea and is positive 5) Rene Irniger, SEO Client: Feedback enthusiastic for our idea Key Insights:
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#10 (Plans)For each Customer Problem, write a paragraph describing what your business will look like when it has $100 million in annual revenues. Outline the vision, the culture, the staffing and the main revenue stream. Underneath the paragraph, write a bulleted list of at least five high-level steps that need to happen for the business to reach $100 million in annual revenues. (2 Hours) |
Given that I am still in the phase where I should decide among different customer segments, I have not had the time to work on this. |
OK |
#11 (Failure)Examine what might cause you to stop pursuing your business or the Customer Problem(s). Imagine a scenario where you would give up. Write a paragraph that describes your life circumstances and business circumstances that would cause you to stop. For example, you may spend all of your savings, you may lose an important personal relationship or you may not get enough customer demand. Then, for each Customer Problem, write a bulleted list of three circumstances that would cause the business to fail that are unique to the Customer Problem. (2 Hours) |
Given the broad range of customer segments that are based on the core module, I am trying to:
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OK |
#12 (Market Analysis)Make sure you know your chosen market. Provide a bulleted list of at least 10 Keywords that would be used to find news and competitors. Use these Keywords to search on multiple search engines, multiple app stores, AngelList, CrunchBase, Linkedin and other distribution or discovery platforms to see what is out there and how it is described. Provide a bulleted list of the 10 most interesting Resources that you discovered for the Customer Problem, which may include blogs, personalities, research organizations or partners. (1 Hour) |
Customer Segment #1:
Keywords:
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Partially |
#13 (Competitor Analysis)Make sure you know your main competitors. Select the top 10 competitors discovered through your Market Analysis work and your pre-existing knowledge of the market. List each competitor, grouped by logical categories, along with a link to their website. Write two to three bullet points about each competitor, remembering to search for the latest news about each of them. If you have not already, set up an alert service to notify you when articles are published on each competitor who you feel is a direct threat. (1 Hour) |
Customer Segment 1: “EasyBacklinks” Company https://drive.google.com/file/d/1Gm3RiqOjdqXY6XgblxZVsaXC5Tde6oiY/view?usp=sharingCustomer Segment2: “PromoteAuthor”https://drive.google.com/file/d/19cdwwdAGuD9Rn8Tm9UK6YVUpWGMEBbn1/view?usp=sharing| beware that the competitors of segment2 are potential clients of |
OK |
#14 (Office Hours)Go to https://FI.co/ohours and schedule Office Hours with at least one Local Leader or Mentor for this week or next to discuss the progress that you have made on the business and to review any questions that you have.Please ensure that your timezone is set correctly at the top of the page. (30 Minutes) |
I have scheduled office hours with Julien Lepetit for the validation of our proposal Customer Segment 1: EasyBacklinks The one with Regi will follow shortly for the same customer segment.I will book more office hours with others from tomorrow onwards. |
OK |
#15 (The List)set up an email mailing list solution with a professional email template. Secure at least 10 people for The List from your contacts who you will provide updates on your business to, and request support from, throughout the program. Write a few sentences to describe the solution that you have chosen with a link to your sample email template. (1 Hour) |
The following is a MailPoet solution that will be sent to all existing potential clients that we have gathered already. These are hundreds of people.
customer segment: authors and influencers |
OPEN |
#16 (Hotseat Pitch)Review and update your 1 minute pitch. Describe the idea in one sentence using the Madlibs format (http://fi.co/madlibs), and then include any Validation work that you have done as well as any Market and Competitor Analysis and feedback from Customer Interviews. Video yourself giving your best Hotseat pitch, and upload the video online as unlisted and accessible. Paste the link to the unlisted video in the assignment here and also paste the link in the field on your homepage under Weekly Pitch. (30 Minutes) |
https://vimeo.com/538092016/1d9de153b0 |
Director FeedbackHi George, so, good work, I see you put a lot of effort into it and are progressing well, this is great. Now, of course my role is to challenge you and push you out of comfort zone, so this is what this feedback is for…and it will be up to you to reflect on it and to consider it, or not. My biggest concern: I don’t understand the problem/pain point you are addressing. Nor do I understand who has the problem, and how you might make money with it. I have not doubt, you have all the skills to master this from a technical point of view. So I will not debate this. But what I question is how you are making yourself “relevant” to others. When I listen to your pitch I get lost after 10secs as it lacks the ability to dramatise a problem or challenge that somebody has…and you are there to solve it and save them big money/time, or bring them a specific advantage over others. Why would somebody care for what you do? Why would somebody pay for what you do? Who is that? Why? Why would they believe you? What sets you apart and makes you better/different? Can you give simple, down to earth explanations? To be honest, I think you are up to something very interesting, but you are too focused on the solution/technical part and simply lack making yourself “indispensable” from an economic/business point of view. Dramatize the size of the problem you address. Focus on one use-case and show how much benefit your bring to the customer. Show how many use-cases there are, and thus how you can scale this platform. And show how you make money. I absolutely believe that when you step it up massively on the “business side” you will have a unique and great product offer that really could very interesting…you just need to “sell it” properly and make the right story line. This is where you need to work over the next couple of weeks to step it up. But I know you will make. Use the directors and mentors to “validate” and test your storyline, reach out to customers to fully understand their pain points…and you will have a great business case!! Keep it up!! Best, Daniel |
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PartnersMailChimpMailChimp is a very good way to design, send, and share email newsletters. More Details
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